Choosing a BBB - Better Business Bureau is important to all businesses including Austin moving companies because they business is reviewed by a neutral third party that is looking out for the consumers best interest instead of the the businesses image. The businesses are graded bases on performance and number of complaints by consumers. The scale is one a A+ to F rating.
Some of the total 16 factors are key factors that really play a role in determinig the grade of a company and some are:
As a professional moving company in Austin it is very important to us (American Relocation) to have an excellent BBB rating. Currently we maintain an A+ rating, the highest possible and we are very proud of this. We strive to provide the best moving experience possible to all of our customers.
- How long the business have been open.
- Number of complaints by customers and the company's response.
- The amount of information available about he background of the company.
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